Privacy Policy
Aspen Co Inc ("Aspen Co", "we", "our", or "us") respects your privacy. This Privacy Policy explains what personal information we collect when you visit aspencoinc.com or contact us about a remodeling project, how we use that information, and the choices you have.
1. Information we collect
We collect only the information needed to respond to your inquiry and operate our business:
- Contact details you provide — name, email address, phone number, project address, project type, and any notes you include in a form, email, or phone call.
- Automatic technical data — browser type, device type, referring URL, pages viewed, and approximate location (city/region) collected through standard web server logs and, if you accept analytics cookies, through Microsoft Clarity / Bing analytics.
- Cookies — see Section 5 below.
2. How we use information
- To respond to quote requests and schedule consultations.
- To draft, send, and manage estimates, contracts, and invoices.
- To follow up on completed work and request reviews.
- To improve this website and our marketing.
- To comply with Texas and federal tax, licensing, and lien-law obligations.
3. How we share information
We do not sell your personal information. We share it only with:
- Trade partners (plumbers, electricians, suppliers) strictly to deliver your project.
- Service providers (email, accounting software, hosting) under written confidentiality terms.
- Law enforcement, courts, or government agencies when legally required.
4. How long we keep it
We retain quote-request data for up to 24 months after last contact. Project files (contracts, change orders, photos) are kept for 7 years to comply with Texas warranty and tax record-keeping requirements, then securely destroyed.
5. Cookies
We use a small number of cookies. Essential cookies remember your cookie preference and keep the website functioning. Optional analytics cookies help us measure traffic and improve content. You can accept or decline optional cookies via the banner the first time you visit, change the choice anytime in your browser settings, or read our full Cookie Policy.
6. Your rights
You may request a copy of the personal information we hold about you, ask us to correct or delete it, or opt out of marketing emails. Email general@aspencoinc.com or call (817) 692-3164 and we will respond within 30 days.
Texas residents have rights under the Texas Data Privacy and Security Act (TDPSA). California residents have rights under the CCPA/CPRA. We honor verifiable requests under both.
7. Children
This website is not directed to children under 13 and we do not knowingly collect information from them.
8. Security
We use industry-standard administrative, physical, and technical safeguards (HTTPS, access controls, encrypted backups) to protect your information. No internet transmission is ever 100% secure, but we work hard to minimize risk.
9. Changes
We may update this policy. Material changes will be posted here with a new "Effective" date. Continued use of the site after changes means you accept the revised policy.
10. Contact
Questions about this Privacy Policy?
Aspen Co Inc · Attn: Privacy · 1810 East Cedar Elm Drive, Arlington, TX 76012, USA
general@aspencoinc.com · (817) 692-3164